Managed Desktop
IT budgets are under constant scrutiny and, despite the fall in price of desktop and laptops,
maintaining and managing them still takes up a lot of time.
ICM can take over all responsibility for the purchase, license, installation, maintenance, monitoring, upgrade and disposal of your desktop machines, freeing up an enormous amount of your engineers' time and improving the overall performance of your desktops through standardisation.
ICM offers a managed service that will:
- Standardise your desktop environment, including laptops for mobile users
- Manage all desktop installations, moves, and changes
- Manage the full lifecycle of your IT equipment including purchasing, software warranty management, software licensing, asset management, and disposal of old equipment
- Reduce costs by simplifying your computing environment which will help streamline purchasing
- Narrow the scope of any potential problems associated with the hardware and software
- Provide on site and remote Hardware and Software support
- Provide a single point of contact for all end user IT enquiries
Our Managed Desktop service also looks after all security requirements for the desktop, including anti-virus management, software patches and updates, personal firewall management and data backup. With ICM managing your desktops, your employees can work more efficiently by maximising the performance of your technology and providing access to a range of support services. This service will also remove the need to internally set up and maintain the support services, as ICM will carry out these activities on your behalf. The end result is a predictable monthly cost and managed support from a leading IT provider with nationwide capabilities.
More information
Contact ICM
If you want to find out more about how ICM can improve the performance, availability and resilience of your IT systems, please do not hesitate to contact us.
Consider this
News and events
Business Continuity Briefing
ICM invites organisations who are new to business continuity and based in the M25 / M4 and M3 corridor down to the South Coast, to join us for an introduction to business continuity at our brand new centre in Farnborough. further details >>>
Downloads
UCISA brochure
As an approved UCISA supplier, all UK Higher Education and Research establishments can benefit from the highest quality support and maintenance from ICM at discounted prices. company literature pdf >>>
